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OLS INSIDER - Q3 2023 Newsletter

OLS InsiderTABLE OF CONTENTS Banner 2023 (1)

FROM THE DESK OF BRIAN PRICE

FORTITUDE HALL OF FAME

MERGERS & ACQUISITIONS

HUMAN RESOURCES

PRODUCT & TRAINING

TECHNOLOGY & INNOVATION

MARKETING

EVENTS

ANNIVERSARIES, BIRTHDAYS & PROMOTIONS

FROM THE DESK OF BRIAN PRICE Banner 2023 (1)

Hello Team OLS,
 
Here we are, ready to change seasons and enter our fourth quarter. Firepits, family, friends and football – fall has always been my favorite season.
 
With the end of summer and September also comes the end of our WOW Sales Initiative. As you know, the primary goal of WOW was to drive sales, yet there was more to it than that. We also wanted to focus our energy on turning “No” into “Yes.”  We wanted to change mindsets and empower all of us to see opportunities where we may have previously only seen barriers. Empowerment is important at OLS, it is one our core values. 
 
And I am proud to say, we have seen hundreds of examples of how we have WON the project, WON back the pro and WON new customers. I hope you have been sharing your stories, reading the weekly emails  and visiting the WOW page on our Intranet. To win, we needed to work together – sometimes across the entire business – and that required TEAMWORK (another one of our core values).
 
The WOW Sales Initiative has an end date, our “Yes” mindset needs to live on. 
 
I also want to take this opportunity to acknowledge all the efforts that have gone into launching our new ERP, NetSuite. This is an enormous undertaking and I know it has not always been easy. Thank you for continuing to drive through this – it will be worth it.  
 
Let’s continue to lean into our FORTITUDE and finish 2023 strong.
 
BrianP
 

 

Do you have a question you would like to ask Brian Price? Click below, fill out the form and it could be highlighted in the next newsletter.

ASK BP

Fortitude Hall of Fame Banner 2023Bilingual FORTITUDE

Congratulations on your induction into the Fortitude Hall of Fame for the months of June, July and August! If you haven't received your Fortitude pin, look for it in the mail soon.

  • Jasmine Pena | Roswell, GA

  • Shea Crawford | Honolulu, HI

  • Daniel Garcia | Reno, NV

  • Yanira Ramos | Roswell, GA

  • Ryan Hatcher | Las Vegas, NV

  • Nicholas Feder | Roswell, GA

  • Nathan Augestad | Roswell, GA

  • Corbin Salazar | Roswell, GA

  • NetSuite Implementation & Support Team | OLS Corporate
  • Kavonte Cottrell | Marietta, GA

  • Jason Deveau | Kennesaw, GA

  • Matt Gibbs | Bridgewater, NJ

  • Jun Nunez | Charlotte, NC

  • Brian Williams | Charlotte, NC

  • Zak Corsi | Mebane, NC

Nominate a coworker you believe embodies and / or lives out our core values of FORTITUDE (Fun, Optimism, Respect, Teamwork, Integrity, Trust, Unity, Drive, and Empowerment). Nominated team members will be recognized in our OLS Insider newsletter and be entered into a raffle for a chance to win super cool swag.*

SUBMIT YOUR NOMINATION

*Drawing to take place 12/13/2023.

MERGERS & ACQUISITIONS Banner 2023 (1)

Do you have a brilliant idea for a potential new store location? Help us find new store locations that align with our vision and objectives. Share your insight and you could earn $1,000.

To access the forms, visit the Outdoor Living Supply Intranet and click on the images to recommend a dealer or propose a new store location. We appreciate your input as we thrive and expand.

SUGGEST AN EXISTING DEALER TO JOIN OLS

SUGGEST A LOCATION FOR A NEW STORE

HUMAN RESOURCES Banner 2023 (1)

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Learn to Live: If you find yourself grappling with sleepless nights, overwhelming stress, or persistent anxiety, Learn to Live offers valuable resources to assist you in effectively managing these challenges and stressors in your daily life.

For more information and to unlock additional insights and guidance, click here and enter the code "Blue4".


Managing Prescription Drug Costs: Discover valuable tips and tricks for managing your prescription costs in this informative video, "Prescription Drugs - Managing Costs." Simply click the button below to gain valuable insights and strategies.

PRESCRIPTION DRUGS - MANAGING COSTS


Internal Job Posting Site: At OLS, we believe in creating opportunities for growth and development. That's why we make sure to post all current job openings on our internal job posting site. It's not just about finding the right talent externally; it's also about recognizing the talent within our own organization. That's where our Employee Referral Program comes in.

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We value the recommendations of our employees, which is why we offer a generous referral bonus of $500 to the referring employee after 180 days. So, if you know someone who would be a great fit for a position at OLS, don't hesitate to share the link with them. Together, we can build a team of exceptional individuals who embody our core values and contribute to our ongoing success.

To view all current job openings on our internal job posting site: ADP > Myself > Career Center


Employee Contact Info & Organization Charts: Stay connected with your fellow OLS employees! We provide two convenient ways for you to find contact information. In Outlook email, simply click on the People icon and search for the employee you're looking for. Alternatively, you can go to Myself > Org Chart in ADP to find the employee and click on their name. And don't forget, the ADP mobile app also has a People tab where you can easily search for an employee and access their contact information.

Example: Employee Contact Info

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Example: Organizational Chart

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Nurse Triage with Medcor: If you experience a workplace injury, Medcor nurses are only a phone call away at 833-359-0186. They can help determine if you need to seek medical treatment.


2023 Holiday Schedule: To plan your holidays for the rest of the year, simply click the button below. You'll be able to view or download the complete 2023 Holiday Schedule.

2024 HOLIDAY SCHEDULE

Have employment, benefits or payroll questions? Please visit the Human Resources Intranet page or click here. 

PRODUCT & TRAINING Banner 2023 (2)

Introducing Dalani Decorative Pebbles: Give your customers more than just ordinary stones - give them the secret ingredient to creating unique and captivating outdoor spaces with Dalani™ Decorative Pebbles. These pebbles are the perfect solution for adding natural charm and durability to plants, pavers, or walkways. We've uploaded the SKUs to NetSuite and Sage for your convenience and select stores will be receiving Dalani™ in just 3 short weeks.

Contact Jack Smith, our Outdoor Living Product Manager, to get on the list and offer Dalani™ at your store.


Lead-time for Limestone Treads: Exciting news! The lead-time for Limestone Treads has been reduced to just 4 weeks. Now you can get your hands on these high-quality treads in a much shorter time frame. 


Ardex Products Coming Soon: We have an exciting collaboration in the works with Ardex Products, a leading provider of polymer-based mortar solutions. Stay tuned for more updates on this innovative partnership that will enhance our product offerings and provide even more options for our valued customers.


2024 Natural Stone Offerings: Our supplier of Statesville, Old Prairie, and Chestertown natural stone is currently developing an array of new landscape products for the upcoming 2024 season. Stay tuned for more updates on these innovative additions that will enhance our offerings and provide even more options for our valued customers.


Stocking Golden Vale Synthetic Turf: Our top-rated Golden Vale Synthetic Turf products and accessories are now available at Stone Center in Charlotte, NC, and Duluth, GA, as well as at Parker Hardscapes in Reno, NV. These sought-after items are fully stocked and ready for your customers to create stunning, functional outdoor spaces.

Have product or training questions? Please visit the Product & Training Intranet page or click here.

TECHNOLOGY & INNOVATION Banner 2023 (1)

Credit Card Tokenization for all NetSuite Locations: To enhance the security of our customers' credit card information and minimize bank holds and blocks, we are implementing credit card tokenization. By tokenizing the customer's credit card, we can collect all card details, including name, address, zip code, and CVV code. As of September 1, 2023, tokenized information is required for all credit card transactions. This change aims to provide a secure and seamless payment experience for our valued customers. VERSAPAY CREDIT CARD TOKEN PROCESS


IT Equipment Request Form: To submit an IT Equipment Request Form, navigate to the Outdoor Living Supply Intranet and click on the "IT" tab. You'll find the "IT Equipment Request Form" on the right-hand side, where you can easily complete it.

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NetSuite Deployment Schedule: We are excited to announce the upcoming NetSuite Deployment schedule! Mark your calendars for these important dates:

  • North & South Carolina - October 2
  • Mid Atlantic - November 1

We appreciate your ongoing partnership and cooperation as we continue to move forward with these deployments.

Have IT questions or contact Resultant for troubleshooting? Please visit the IT Intranet page or click here.

MARKETING Banner 2023 (1)

Proud Members of Home Builder Associations Across the Nation: Check out the Outdoor Living Supply website to see the impressive list of Home Builder Associations we proudly belong to. If you're interested in joining one in your market, don't hesitate to reach out to our Marketing Specialists, Colin Volkers or Kate Craig. They'll be more than happy to provide you with all the information you need.


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WOW (We Only Win) Sales Initiative: The WOW Sales Initiative is coming to an end in September, but there's still time to share and explore the incredible success stories of how we achieved victory in winning projects, winning back professional clients, and winning over new customers. Don't miss out on these inspiring tales of accomplishment! Click the button below to immerse yourself in the excitement.

WOW (WE ONLY WIN) SALES INITIATIVE


Creating Consistent Branded Email Signatures: In an effort to create consistency across all brands and locations, we have created Outlook email signatures. Attached is a walkthrough on how to create and successfully save your email signatures on both Mac and PC.

Locate the Email Signatures folder on the Marketing Outdoor Living Supply Intranet page or by clicking the button below. Do not alter the font type, color, or size. If you require multiple brands or have questions, please contact Kate Craig or Colin VolkersSnag_af920d7

EMAIL SIGNATURES


Building Content Library: Help us in expanding our content library and showcasing the breathtaking beauty and versatility of your customers' projects! Whether you have existing content from a satisfied customer or an exciting new project in mind, we want to hear from you. Simply fill out the form below and submit it to Joel Vacek along with your images. Don't worry about the Photo Release portion just yet - we'll be in touch to schedule professional photography or videography for new projects.

PROJECT INFORMATION FORM & PHOTO RELEASE

Have marketing questions or ideas you want to discuss? Please visit the Marketing Intranet page or click here.

EVENTS Banner 2023 (1)

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ANNIVERSARIES, BIRTHDAYS & PROMOTIONS Banner 2023 (1)

Happy work anniversary! We are so lucky to have you!

  • October: 13 Years | Bill Newell, 8 Years | Geoffrey Steer, 5 Years | Zak Corsi and Neil Donlevy, 4 Years | Mason Bingham, Robert Blackwell and Jacob Pendleton, 3 Years | Jason Deveau, 2 Years | Robert Mellor, 1 Year | Phil McGee, Dave Carnahan, Nicholas Feder, Jimmie Hester, Shea Crawford, and John Doherty.

  • November: 25 Years | Agustin Guardado, 15 Years | Felipe Mora, 13 Years | Candice Sanchez, 8 Years | Lane Reeves, 7 Years | Thomas Batchelder, 6 Years | Jesse Cravath, 5 Years | Daniel Garcia and Cody Petersen, 4 Years | Corbin Salazar, 2 Years | Richard Corbin and James Aki, 1 Year | Cort Neureuther, Stephanie Marconi, Jonathan Shea, and Kayandra Grant.

  • December: 24 Years | Lopez Calderon, 22 Years | Randolph Swire, 17 Years | John Caines, 16 Years | Josh Hall, Steve Boone and Clint Higginbotham, 10 Years | Rusty Paulus, 4 Years | Mikayla Smith, 2 Years | Gomez Gonzales, 1 Year | Colin Volkers.


Wishing you a great birthday!

  • October: Richard Bratton, Brian Knotts, Charlee Fotheringham, Robert Blackwell, Daniel Speight, Michael Frigon, Cruz Barajas, Josh Hall, Steven Nava, Will Burdette, Brandon Castellano, Joshua Gilman, Robert Marshall, Kavonte Cottrell, Tate Robison, Larry Gilbert, Cody Peterson, Billie Demko, Thomas Chesebro IV, Brenton Kranich, Rusty Paulus, Gabriella Gray, Elizabeth Coleman, Jason Tully, and Haydon Hassard.

  • November: Victor Garcia, Nathan Cantera, Kate Craig, Adria Cheney, Patrick Lynn, Brittany Grant, Alexis Solis, Colin Volkers, Jonathon Langel, Pedro Losa, Eric Thompson, Nicholl Perez Molina, Jasmine Pena, Jim Ingraham, Issac Haupu, Russel Jennison, Danielle Lenhart, Audrie Arseneault, Melinda Farley, Tony Bautista, Nicholas Woodward, and Yanira Ramos.

  • December: Amy Corsi, Allison Brown, Aline Alzime, Danny Henson, Jr., Kelly Lowry, Don Spendlove, John Caines, Daniel Lyons, Tyson Giordano, Ryan Hatcher, Kristy Rogers, Dane Kempf, Dave Carnahan, Douglas Sodetani, Mary Mullen, Brian Williams, Gabriel Soto, Matthew Yancy, Eryk Mercado, Raul Martinez, Matthew Nero, Paul Price, Thomas Morrow, Kayandra Grant, Matthew Kardos, and Kevin Cline.


Congratulations on your promotion!

  • Will Alam | Assistant Store Manager - Stone Center | Landscape & Masonry, Kennesaw, GA
  • Jordana Allen | Assistant Store Manager - Tahoe Sand & Gravel, Tahoe, CA
  • Ashley Alvarez | Senior Digital Marketing Specialist - Outdoor Living Supply
  • Tony Bautista | Yard Supervisor - Nova Stone | Landscape & Masonry, Ashburn, VA
  • Harley Bonnell | Assistant Store Manager - LandCare Stone, Madbury, NH
  • Will Burdette | Store Manager - Stone Center | Landscape & Masonry, Kennesaw, GA
  • Adria Cheney | Senior Human Resources Manager - Outdoor Living Supply
  • Kavonte Cottrell | Driver, NON-CDL - Bulks Landscape Supply, Marietta, GA
  • Jordan Haines | Area Manager - Nova Stone | Landscape & Masonry, Manassas, VA
  • Brenton Kranich | Yard Supervisor - The Rock Garden, Truckee, CA
  • Brandon Loomis | Customer Service Representative - Bedrock Landscape Supply, Las Vegas, NV
  • Stephanie Marconi | IT Project Manager - Outdoor Living Supply
  • Martin Meeks | Senior Manager xP&A - Outdoor Living Supply
  • Dan Moynahan | Area Manager - LandCare Stone, Madbury, NH
  • Matt Steban | Warehouse Manager - Schofield Stone Harford Distribution Yard, Harford, PA
  • Patti Sylvester | Assistant Store Manager - Back Yard Living, Abington, MA
  • Nicholas Woodward | Yard Supervisor - Woodward Landscape Supply, Phoenixville, PA